The Tyngsborough Police Department participates in the Massachusetts 911 Disability Indicator Program, a voluntary initiative that helps emergency dispatchers and first responders better assist individuals with disabilities or special communication needs during emergencies.
The program allows residents to register certain disability-related information with the Massachusetts 911 system. When a 911 call is placed from a registered telephone number, a disability indicator appears on the dispatcher’s screen, providing important information that can be shared with responding police officers, firefighters, and emergency medical personnel.
The program supports individuals with a variety of needs, including mobility impairments, vision or hearing impairments, speech or cognitive impairments, and those who rely on life-support equipment.
Participation is voluntary, and the information is maintained within the 911 system for authorized emergency response purposes.
How to Register
Residents interested in participating must complete the official Massachusetts 911 Disability Indicator Form.
The application requires basic contact information, applicable telephone numbers and service providers, and the disability indicators the resident wishes to register.
Completed and signed applications should be submitted to the Tyngsborough Police Department for processing by the Department’s designated 911 Municipal Coordinator.
Keeping Your Information Updated
Residents must submit an updated form whenever their telephone number, service provider, address, or registered disability information changes. This helps ensure that dispatchers have accurate information when a 911 call is received.
Important: Registration does not replace calling 911 during an emergency. The disability indicator is displayed only when a 911 call originates from a telephone number registered with the program.